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Transitioning to an Insurance-Free Practice

A note from Dr. David Doi and Dr. Trevor Hartwell: 


Dear Patients,

We hope this note finds you well. As your dental care providers, we would like to inform you of an important change that will soon be taking place in our practice.

Effective August 1, 2023, we will no longer be participating with any dental insurance plans. This means that we will be transitioning to a non-participating provider for all insurance companies. 

We recognize that many patients have restorative appointments already scheduled on or after August 1. If you already have restorative treatment scheduled after August 1 (not including hygiene), we’ll honor the HDS/Delta fee schedule, which is a discounted rate from our fee, however we will now need to collect the full fee at the time of service.

We understand that this news may come as a surprise and may raise questions or concerns. However, please be assured that this decision was not made lightly and was based on a variety of factors. One of the primary reasons for this change is that participating with insurance companies has become increasingly difficult and time-consuming, taking valuable time and resources away from providing quality care to our patients.

Allow us to emphasize that this change will not affect the high-quality holistic dental care that we have always provided to our patients. We will continue to consider the whole person, rather than just treating the symptoms of dental issues, and use treatments and materials that are less toxic and more natural.

Thank you for your understanding and continued trust in us as your dental care providers. It has been an honor to serve you, and we look forward to continuing to do so in the future.


David T. Doi, DDS & Trevor Hartwell, DDS

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